Frequently Asked Questions

What are the system requirements for FaceGuard?

FaceGuard is currently available for Android, Apple iOS and Windows XP thru 10.

There are many password managers on the market, why choose FaceGuard?

~~ Fun: each access is a like a game. Spot the face(s) only you know hidden among strangers.

~~ Free: There is no "special version" that does more and costs extra. This is 100% the real app.

~~ Unforgettable: You add the Personal faces. No matter how obscure, you'll see them in the crowd.

~~ Fast: Fingers find it difficult to enter r'uX.:nOU~iwl5[2 quickly. Eyes recognize friends, family - even enemies - in an instant.

How many people use password managers currently?

Figures vary but are climbing rapidly with personal and business security breeches increasing daily. 2015 estimates are 30% of Americans have at least downloaded a password manager. Actual use varies as with all software. Here's some other figures for consideration: 97% of all Fortune 500 businesses have been hacked. The other 3% don't know they are breached*. 75% of all US adults have been hacked. The other 25% are not using digital devices or have been broken into but don't know it.*

*Brookings Institution Center for 21st Century Security and Intelligence
**Forbes Magazine

Can FaceGuard also be used as an organizer?

Yes. Apps fill the desktop fast; often requiring several pages. Plus, new apps are added wherever they fit. Instead, FaceGuard allows you to organize the way you want. There are 20 convenient categories like Financial, Social, Medical, Educational, several in shopping, Professional and Personal Services, etc. Everything in FaceGuard is within two taps.

How secure is using Faces for authentication?

The short version is by following the guidelines, a FaceChallenge offers three (3) levels of security:

~~ A simple 3x3 matrix is a 1 in 9 possibility anyone but you can access. Said another way, 8 out of 9 times the intruder will be wrong. Moreover, each failed attempt increases the time delay before re-try. Plus -- all new faces appear in the next FaceChallenge.

~~ A 4x4 matrix with two faces per panel and two panels increases the odds against unauthorized access to 1 in 14,400. Here again the increasing time delay to re-try and the fresh faces in the upcoming FaceChallenge add to the difficulty of overcoming FaceGuard security.

~~ A 4x6 matrix with three faces per panel and three panels creates odds of 1 in 8 billion a hacker can break into your FaceGuard app. The increasing time delay and new face array follows every failed attempt. Essentially, guessing a way past FaceGuard security can be made very difficult.

What are "Key Space" and "Entropy"?

Excellent metrics by which esoteric aspects of security are measured. The more accurate insight is "How Many People use 'Password' as their Password?" Hint: It's the second most popular choice after 123456.

With FaceGuard: Forget Passwords... Recognize Familiar Faces

Is FaceGuard similar to Face Recognition?

No. A computer can theoretically recognize a face. However, there is no computer yet designed that can successfully identify all the people you've known in your life.

How do I add, edit, move or delete faces?

Please view the instruction videos for each process.

Can I use FaceGuard to securely access any computer, vehicle, ATM, door, straight jacket?

Optionally an upgrade to FaceGuard authenticating a secure RFID signal from any smartphone to any device equipped with the appropriate receiver is possible. FaceGuard only authenticates the sender.

Can I use FaceGuard to protect an app on my phone, computer, laptop, or tablet?

The ability to enjoy FaceGuard authentication depends on the app requirements.

Can my significant other and I share access to joint accounts?

Yes. You will need to use faces you both recognize wedding, family, mutual friends, etc.

If something happens to me, is there a way for my family to access?

You can assure access by using faces they recognize family, mutual friends, etc.

What is the difference between Personal faces and Community faces?

Personal are familiar faces with an emotional connection to you. Community faces are camouflage; merely strangers who look similar to your Personal faces.

Can I use Facebook photos or pictures from another social site?

You can. Be careful of any photo that's an obvious choice. Use faces not easily associated with you.

How do I get pictures from the Internet?

There's a video walking you right through the process. Download faces to your gallery first and then import from the Gallery into FaceGuard .

Can I scan photos into FaceGuard?

Certainly, so long as you have a scanner. Save the scanned photos to the Gallery and import.

Can I use a photo of my dog, car, house, favorite fish?

You can but your fish, dog, cat, car, house, etc. will stand out among human faces.

Can't I just select a bunch of random faces and use them as my Personal faces instead real people I recognize?

You can. The problem is without an emotional connection, it's likely you'll forget some or all of the 'learned' faces. You'll always know your mother.

Can somebody look over my shoulder and memorize my personal faces?

The more faces you have, the less likely the average person can memorize them all. Shoulder surfing is also impractical. Faces displayed are only optimally viewed directly in front of your eyes.

Can somebody take pictures of all my personal faces?

Yes. They will have to have your device for an unlimited amount of time and you will have to give them initial access.

Can somebody capture the crowd and then deduce my personal faces?

As above, they can but they will have to have your device for an an unlimited amount of time and you will have to give them initial access.

Why should I use more Personal faces?

Three main reasons:

~~ The more faces, the more fun. Gathering as well as viewing with each access users rank as one of the best aspects of FaceGuard.

~~ The more faces, the more difficult for any else but you to access. There are 96 letters, numbers, and symbols accepted in the NIST character set. Everyone knows what they are. It's true they can be scrambled in tremendously intimidating combinations and each additional space increases the access challenge significantly. However any string of known characters can be cracked given time, money and technology. By contrast, humans recognize hundreds if not thousands of faces from their life and there is absolutely no way to know for certain which faces anyone recognizes nor those chosen for Personal faces.

~~ You gain points the more faces you add, as well as how diverse and obscure they are, plus you get points and badges for sharing faces with friends and family.

What is the minimum number of Personal faces I must add for FaceGuard to function?

Twelve (12). However, Ninety-Six (96) Personal faces are necessary for security. FaceGuard's Guide to Gathering Personal Faces lists hundreds of hints.

Critically, the brain is extraordinarily adept at recognizing faces. Everyday life confirms humans are easily capable of differentiating thousands of faces. Emotional connection virtually assures immediate recall even when the viewer hasn't seen a face in decades. As a species, we enjoy photo albums, yearbooks, and now digital displays. Similarly, a magical aspect of FaceGuard is each access is a memory. Users report they enjoy using FaceGuard whereas they hated passwords.

What if I forget my faces?

Faces in Personal with high emotional content should be unforgettable. Moreover, you control the faces you add to Personal. A good guide is only import faces to Personal that are instantly recognizable to you. Regardless of how obscure the face may be to someone else, (1) if it has high emotional content to you and (2) if you added the face, it should be unforgettable.

If I install FaceGuard but can't consistently recognize my Personal faces how do I uninstall FaceGuard?

Apple and Android both allow you to remove an app. Follow their normal procedure.

Are there any alternatives short of uninstalling if I only occasionally forget a face?

Review your Personal faces and remove any you don't recognize immediately.

What is Prosopagnosia?

Prosopagnosia is a real condition (aka 'face blindness') affecting approximately 2% of the population. For those individuals, as well as people with impaired vision, FaceGuard is not a viable solution.

Can I confuse a face I placed in Personal and a face in Community?

The problem should not occur when only strangers are in Community. Using identical twins where one is in Personal and the other in Community is not recommended.

Do I need to memorize a specific face for a unique Destination?

No. Faces display randomly distributed in a weighted algorithm assuring minimal repetition. There is no correlation between a Destination and any face or faces.

Does FaceGuard have a copy of my personal faces?

No. Your faces are on your device(s) unless you specifically choose to share those faces with others. Faces are NEVER stored in the cloud. They transfer directly from your device to the individual(s) you select via an encrypted connection using a one time code that expires quickly.

If I share faces with friends and family, does that weaken my security?

Not necessarily. Follow the guidelines to gathering faces. You can have many, many faces even friends and family won't recognize.

Is it necessary to TAG faces I add?

No. Tagging by gender, ethnicity, and age demographic is merely a convenience feature to assist in sorting the Gallery display of faces.

Can I delete faces?

Sure. Only the CORE are locked The CORE is an ethnic, age and gender balanced initial set of faces reflecting the census of America. The How To videos instruct on this topic.

The trash can can also undo the last face deleted in the event of too much exuberance.

Can I edit faces?

Yes. Position allows you to increase and decrease size as well as rotate and move in four directions within the FaceFrame. Enhance permits adjusting contrast, brightness, hue, saturation, and intensity. Be careful. Strange looking faces can be obvious.

Can I move faces from Community to Personal or Personal to Community?

Simply drag and drop from one double column to the other.

Is there a limit on the number of Personal Faces or Destinations I can add?

Both are unlimited. Please feel free to demand more space for more Faces and Destinations.

How do I add, edit, move or delete my own Destinations?

Please view the instruction videos.

What if I need help creating a new Destination?

Contact FaceGuard. We're happy to assist. Usually we can simply create a temporary account to set up all the steps for you. We'll then send you a self contained file. Import it, add your login and passcode and you're all set. We do ask that you allow us to share the steps (not the login or password) so others may make their life easy too should they visit the same Destination. You can earn points and accolades or be anonymous as you like.

Can I replace or re-order Destination positions?

11-99 can be replaced and/or re-ordered however you wish.

How do I re-arrange Groups of Destinations?

Drag and drop the group or groups you want to rearrange left and right.

Does FaceGuard verify the legitimacy of user submitted Destinations* to web sites or apps?

FaceGuard does not endorse or guarantee user submitted Destinations. However, any user submitting a reportedly false Destination is immediately banned and their FaceGuard app disabled.

* A Destination is defined as any web site, app, file, or folder which you wish to access. A Destination may -or may not- be protected by a user name and passcode

Can I be spammed with SMS?

A Partner is unwise to spam with inappropriate messages. Should a Partner violate your trust, you may change Partners. No third party or unselected Partner can SMS to your FaceGuard app.

Can I use FaceGuard to send an encrypted and coded SMS to a FaceGuard user?

No. The FaceGuard app does not originate SMS.

Can I request to receive SMS from more than one Partner?

That feature is being considered. We think you'll agree it's imperative your primary Partner communicate promptly.

How do I earn points and what are points?

We've created a little bonus video documenting the many ways to acquire points.

What are Badges?

Badges are a quick visual of milestones reached. They can also be demonstrated to participating Partners for special recognition.

What is a leader board?

If you create a fun team with others using FaceGuard, the leader-board displays your ranking.

What are rewards?

Rewards range from bonus FaceGuard software features to special recognition participating by Partners.

Can someone cheat and claim points and badges?

Unfortunately some people feel compelled to gain a competitive advantage even when having fun.

Share

You can share photos and user created Destinations with others. The web site contains How To videos with step by step instruction. You gain special bonus points for sharing.

Sync

Your device can share encrypted FaceGuard data with another device registered to you. Only you can register additional devices. Sync is also a form of backup since your data is duplicated.

Can I use FaceGuard on multiple devices at one time?

Yes. Registered devices synchronize via a secure connection and encrypted database. It is necessary to have the devices turned on. See SYNC.

Doesn't FaceGuard have to use the 'cloud' to synchronize devices, Destinations and share faces?

A conventional password manager stores your data on their servers. That's how they keep your devices in sync. FaceGuard sends encrypted information from one device to another. Unless the user opts for slower transit, transactions complete and disappear in ten (10) seconds or less.

Backup

FaceGuard automatically does an encrypted daily backup to a separate location on your device. Almost all devices include backup capability to a third party like Xdrive or a carrier. You can also generate a file and print a copy of all your Destinations, user names and passwords. If you do, store the print out and/or file in a safe.

What if I lose my device?

So long as you have been backing up as advised by everyone and accommodated by FaceGuard, just install FaceGuard on your new device and restore the FaceGuard database. You will be required to satisfy the highest level FaceChallenge.

If I lose my device or it's stolen, will anyone else be able to see my faces or passcodes?

Only if they successfully satisfy the FaceChallenge. The odds are documented in "How Secure is Using Faces for Authentication"

Why does FaceGuard use the term Passcodes?

Passwords implies 'words'. Hacker dictionaries search every word in every language in seconds. Using a word in a password wasn't safe after the 1950s.

What is a strong passcode?

It should contain upper and lower case letters, numbers and N.I.S.T approved symbols. Passcodes should be randomly generated, and no less than sixteen (16) characters.

What if a site or app log-in will not accept strong passwords?

Forbes: 97% of all fortune 500 companies have been hacked. The other 3% don't know they've been hacked. Allowing weak passwords is extremely dangerous.

Can't a person use similar passwords so they are easy to remember?

A good guide: "If you can remember it, the password is too weak."

How strong are the passcodes?

FaceGuard generated passcodes are estimated as unbreakable* in less than a trillion years. Your mileage may vary. Change passcodes frequently to be super safe.

*There is no such thing as 'unbreakable' given enough time and money. The goal is to deter 99.9% of all hackers in the world and to make breaking into your FaceGuard too expensive and too time consuming to be worth the effort.

How are FaceGuard passwords updated?

Automatically with the frequency desired (daily, weekly, bi-weekly, monthly, quarterly, annually) when a Protecting Partner facilitates.

My device allows me to use a four digits as a security code. Isn't that safe?

No. Four digits can be hacked very quickly.

My device is protected by a finger sweep pattern. Isn't that safe?

Not quite. Turn the screen sidewise and you'll see an identical smear on the screen.

My device is protected by my fingerprint/palm shape. Isn't that safe?

It's certainly better than four digits. That said, finger print and palm scans cheap enough to be on a phone have proven to be quite easy to hack. Moreover, Virginia court ruled finger prints have no expectation of privacy. Therefore unlike a password which the US Supreme court stated you can not be compelled to divulge a user of finger print security can legally be order to access their device and reveal all the data within.

My device is protected by DNA analysis. Isn't that safe?

Very safe. The blood sticks are not popular though.

My device is protected by Brain Print technology. Isn't that safe?

Possibly if you don't object to having three electrodes permanently inserted into your brain.

My device is protected by recognizing my face. Isn't that safe?

It is until someone uses a picture of you to access.

If I choose a sailboat, a beach ball, and a flag as a graphic password, isn't that safe?

Even when the boats can change, the balls range from big to small and the flag can be from any nation --- the key is obvious: boats, balls, flags.

My device is protected by...

There will always be new technology. And those who'll try to crack it. Science has proven face memory is extraordinary. And it's impossible for a hacker to know who you know.

What is Dual Factor Authentication?

There are three (3) commonly accepted authentication factors:

~~ What You Have - fairly useless by itself as an object (like a key or card) works just as well for a thief as for you.

~~ What You Know - Information unique to your life experience. Have you ever heard: "it's not 'what' you know, but 'who' you know" that assists success.

~~ What you Are - This is the terrifying one. When your fingerprint, voice print, iris scan, DNA analysis, etc. belong to a hacker, your identity is permanently compromised.

Combining any of the two (2) factors is much wiser. Example: a digital device has a unique ID authorized to you. Require recognition of your hidden childhood friend's face and you enjoy easy TWO FACTOR AUTHENTICATION.

How does FaceGuard work with the security structure inside a firewall and/or network topography?

FaceGuard supplies username/login and passcode to the exterior access to the system. Said another way FaceGuard is for end users accessing a web site portal.

Is there a multi-user, network, office 'professional' version of FaceGuard for businesses, medical, financial, educational or military use?

Yes. It only runs on Windows and is not currently available on any platform except to those who already own it. There are no plans to port it to Unix, Linux, MAC, Android or iOS.

Can FaceGuard replace 'Single Sign On'?

Yes, in theory it can. However, the current design does nothing within the security system.

Can FaceGuard migrate user names and passwords from a previous password manager?

Yes, so long as you have access to your apps, sites, etc. as well as your user names and passwords in a standard format.

Can I change my Protecting Partner?

Of course. You will need to acquire the confirmation code for the new Partner. The process is very simple. That said, there should be no need to switch from the Partner you selected.

How can I have my own screen?

You have your own desktop. FaceGuard's COVER only appears when the device returns from the black 'sleep' mode. Flip up the Cover and it's out of the way and your personal desktop is before you.

What does FaceGuard cost?

FaceGuard is free to the end user as a reward for downloading it from the Protecting Partner.

How much are FaceGuard updates:

FaceGuard updates are free. From time to time, FaceGuard may offer OPTIONAL additional features or functions. Depending on the FaceGuard enhancement product or service, there may be a fee.

Can I ask for features I feel FaceGuard needs to be even better?

Please do. Of course, there is no guarantee they will be implemented. That said, if they're brilliant innovations for which users will be forever grateful, at minimum you will receive heartfelt thanks as well as screen credit.

If I find an undocumented feature (bug) in FaceGuard, what's in it for me to report it privately to FaceGuard?

Because FaceGuard users are a cut above the crowd, we anticipate you'll allow us to reward you with our public thanks as well as compensation commensurate with your discovery. We reserve the right to define compensation. We assure you it won't be beads and trinkets.

Let's say I find a way to breach FaceGuard security... what's that worth to you?

If you notify FaceGuard discreetly, we guaranteed you will be rewarded. There are no back doors in FaceGuard but there's a big bounty (and perhaps a full time position) for anyone finding a hole and how to patch it.

Can someone gain access to my device if they bypass the FaceGuard Cover screen by taking control of the device's ports?

A skilled hacker can crack most anything. Fortunately the average person can't. Plus, your data within FaceGuard is encrypted.

Does FaceGuard verify the legitimacy of user submitted faces for use in the Community?

No. Any user submitting an image for which s/he has not obtained legal rights will have the image removed at the request of the offended party. Moreover, the submitter will be debited points for the face removed. A further offense will result in immediate ban and the inability to use the FaceGuard app.

How may people will see a Partner's Cover screen?

Unlimited. A Partner's cover is for life.

Can FaceGuard guarantee a minimum number of users of FaceGuard?

No. Nor do we specify a maximum. FaceGuard is a free reward for patrons of a Partner.

How many of my Partner patrons will use FaceGuard?

~ An unscientific guesstimate is to start with the number of active patrons to a Partner web site. Next figure a smaller percentage than 30% will download and use FaceGuard if national numbers are accurate.

~ Let us use 1/3 again and say 10%. However, for various reasons, not all will find FaceGuard to their liking. So we'll speculate 3% since that is the metric by which many successful marketing campaigns are measured.

~ On the upside, factor FaceGuard's viral potential of face sharing. In addition, there is peer envy and first mover pride among early adopters. Use a base of 5%. These will be technology astute patrons inclined to spread a positive message about the Partner.

As a Partner, how many downloads of FaceGuard are permitted from a web site?

Unlimited. Forever.

Can I get FaceGuard without a Protecting Partner?

No

How long is a Partner agreement?

Determined by the Partner. One year is the minimum to assure exclusive position within FaceGuard. Two, Three and Five Year options are available as are Lifetime agreements.

Is there a path for Non Profit Partner to participate?

Yes. For each community, FaceGuard will provide limited availability for vetted, Non Profit organizations to be a FaceGuard Partner.

Can a political or religious organization be a FaceGuard Partner?

FaceGuard is non denominational and non-political. To serve all precludes serving one.

Are there any additional organizations FaceGuard will not consider for a Partner?

FaceGuard reserves the right to decline where other Partners may be uncomfortable.

How can I/we become a FaceGuard Partner?

Email us at the address provided on the Contact page of the web site.

Can I/we become involved as an equity investor in FaceGuard?

Email us at the address provided on the Contact page of the web site.

Is FaceGuard functional in a language other than English/American?

Yes. Faces have no language.

Are opportunities for FaceGuard available in my country, territory, community?

Email us at the address provided on the Contact page of the web site.

How can I receive an answer to a question that does not appear here?

Email us at the address provided on the Contact page of the web site.


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Courtesy of FaceGuard