Privacy Policy

FaceGuard Privacy Policy For Windows Desktop, Android, and iOS Mobile Applications

This privacy policy governs your use of the software application FaceGuard (“Application”) for mobile and Windows desktop devices that was created by FaceGuard, LLC. The Application is an easy to use security system where who you know is the key.

Who is the Data Controller?

Our contact details

Business Name: FaceGuard, LLC
Address: 825 Highland Ave Ste 3E, Downers Grove, IL, 60515-1549, United States
Contact person: Robert S Hedin
E-mail: bhedin@faceguard.co

What information do We collect?

User Provided Information

The Application obtains the information you provide when you download and register the Application. Registration with us is optional. However, please keep in mind that you may not be able to use some of the features offered by the Application unless you register with us.

When you register with us and use the Application, you generally provide (a) your name, email address, age, user name, password, gender, postal address and other registration information; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) credit card information for purchase and use of the Application such as your bank account number, CVC number and sort code, and; (e) information you enter into our system when using the Application, such as contact information and project management information.

We may also use the information you provided us to contact your from time to time to provide you with important information, required notices and marketing promotions.

Automatically Collected Information

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, information related to your network access and internet connectivity.

Furthermore, we may collect data related to your browsing activity such as pages you viewed, your clicks, previous pages visited and other data related to your interaction with our App.

What are the purposes for collection and use of your personal information?

  • To enable our users to use core functions within our App such as entering their passwords with ease,
  • To notify you about changes to our service;
  • Administer the App and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • To complete and support purchases,
  • To analyze user behaviour within the App and to improve service and functions,
  • To prevent and detect fraud and misconduct,
  • To comply with our legal obligations arising from laws applicable to Us,
  • To present our app in the most effective manner,
  • To defend our legal rights in legal proceedings,
  • For customer support.

Do third parties see and/or have access to information obtained by the Application?

We disclose your personal information to third parties only on the following conditions:

  • Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Application and our service. We will share your information with third parties only in the ways that are described in this privacy statement.
  • To comply with law, such as to comply with a subpoena, or similar legal process;
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • Sharing your information with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
  • If FaceGuard, LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

What are my opt-out rights?

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at contact@faceguard.co.

Data Retention Policy, Managing Your Information

We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at contact@faceguard.co and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.

How do we delete your personal information?

We delete personal information via the following methods:

  • Erasure
  • Overwriting data
  • Delete/Reformat
  • Irreversible anonymization of personal information

What are your rights?

Under the applicable laws, you are entitled to exercising following rights:

  • Right of Access: You may request to see and obtain copies of the personal data we have about you and whether we process your data;
  • Right to Rectification: You may request that we correct any inaccuracies in the personal data that we have about you;
  • Right to Erasure of your Data: Subject to some conditions, you may (unless other grounds set forth in the law applies) choose to exercise your right to be forgotten;
  • Right to be Informed: You have the right to be informed about what personal data we collect from you, how we store, use and erase it.
  • Right to Restriction: You may request to restrict the processing of your data on the grounds that there is some disagreement about its accuracy or objections against its legitimate usage – i.e. requesting that we do not process your personal data for direct marketing purposes. We can do this by keeping a single record of your data on a suppression list;
  • Right to Object: You may raise objections to our processing of your personal data if we are relying on legitimate interest as the lawful ground for data processing; and
  • Right to Data Portability: If applicable, you may ask for your personal data to be transferred to another organisation.

How to exercise your rights?

You can choose to exercise your legal rights stipulated in the previous section by:

When you make a request to exercise your legal rights, you should include the following information alongside your request:

  • Provide us with your name & surname and other supporting documents to help us verify your identity.
  • Detailed description of your request..

We reserve the right to ask for any additional information to verify your identity before satisfying your request.

We aim to respond to your request to exercise your legal rights within the time periods set by relevant applicable laws.

Your right to lodge a complaint with Supervisory Authorities

If you have any complaints about  processing of your personal data and you can’t resolve the issues with Us, you can submit a complaint to the relevant Data Protection Authority in the country in which you reside.

For country specific complaint processes, please check the websites of the competent Data Protection Authorities.

Children
We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at contact@faceguard.co. We will delete such information from our files within a reasonable time.

Security
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Changes
This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy on FaceGuard.co and informing you via email or test message. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent
By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States of America. If you reside outside the United States of America your information will be transferred, processed and stored there under United States of America privacy standards.

Important notice regarding access to your Camera and Photo library
We gain access to your camera & photo library and allow you to upload images to use core functionalities of our app and to authenticate yourself.
We do not access your photo & video library when you select a photo & video to use the app and to authenticate your identity.
We rely on your consent for processing of your personal information when accessing your camera.
This permission allows this application to capture facial images in order for them to be viewed within this application.

Important notice regarding Phone data
Used for permissions that are associated telephony features.
Our application monitors the status of the phone to promptly remove the Cover/Privacy screen when an incoming phone call is detected. Our application monitors the status of the phone to reinstate the Cover/Privacy screen at the conclusion of the ongoing phone call.

Contact us
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at contact@faceguard.co.

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